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Originally Posted by Minte
18 months ago I bought a new ML350.It has 28k on it now.Last week the brake light came on.I called the dealer and they said to bring it in.After they finished replacing all the brake pads they gave me a bill for $488.00.They said Mercedes does NOT stand behind their brake systems.
The service manager mentioned I was lucky the rotors weren't shot or it would've been another grand.
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Mercedes does stand behind the "brake system". Like some of the folks here said, it's the pads. I have an ML500 and I replace the pads about every 10K miles because I drive at high speeds. I do the LA - Vegas trip every other week and when you have to hit the brakes at 120 MPH the pads wear fast. The pads provided by the dealer are soft. I was told by the mechanic that I could get harder pads but they would squeak.
Stick with it. The vehicle is better than you may believe. I had a blowout at 115 MPH and I didn't even know it until the noise from the thrasing of the tire started getting very loud.