VEROTEL SUCKS!!!! FORGET CUSTOMER SERVICE. Yea you can call in, BUT the guy you end up speaking to, never knows wtf is going on because the actual department that handles what should be handled is never around or available.
My past experience?? When I first started ann-angel.com I used them. All was peachy and swell until suddenly one day I go in and see no sales. Only to find out my account was suspended. No notice, no fuck you, nothing. It took me going in to the site to see payments couldn't be processed.
I was hectic, trying to figure out wtf. Call them, email them, everything.....no reply. I went in to the forum and found a note that said everyone who links to or uses underage content is suspended. SO I start thinking.....underage?? WTF??? Anna??
More phone calls, the guy who picks up said exactly this....oh yea they closed everyones accounts and the review department won't be in until after th weekend!
ARE YOU FUCKING KIDDING ME?????
I did more research to find that in my links section, of about 100 links or so, I had a link which linked to a top list which had a few banners that linked to some preteen modeling sites. VEROTEL PROMOTED PRETEEN SITES!!!!
Make a long story short, because they suspended my account they also held my payments for 2 weeks! So no processing for a whole day and every day after that, no checks for the past 2 weeks, and NO REPLY FROM ANYONE!! To this day I dont know what happened to my money for those 2 weeks. All they had to say was "hey, take that link down, visa is making us stop processing preteen sites" I would have removed the link which I didn't even know about at that time, because I didn't think twice about it.
Thank god that right before that happened I was already using CCbill as a secondary processor. I was able to switch out the next day totally.
DO NOT USE VEROTEL!!!!!! DO YOURSELF THAT FAVOR! GO WITH CCBILL!!!
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