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Root cause report:
We had a DNS issue which caused the EpicCash Super Computer Cluster to
fail DNS resolutions. At some point in time, one of the DNS controllers was
set to use only one nameserver for perhaps a technical reason. It was not set
back so when the secondary DNS failure occured the redundancy spillled on
the ground.
When you are a company so big as EpicCash, lots of hands are on the servers at
all times. This can lead to technical human error which in this case was the
root cause of the issue.
This issue has been resolved.
Thank you for your patience.
-Chris-
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