Quote:
Originally posted by Allison
if webmasters generally agree that a phone call is better then I'd be happy to buzz.
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I for one would be very happy to be phoned and given a chance to clear up any misunderstandings, <i>before</i> my account was deactivated or changed in any way. No matter what time of day or night, I would want to address that kind of issue immediately, and my answering machine is on 24/7. If a message was left, including a phone # for me to call back, you bet I'd get my arse out of bed and call you back, and try to resolve the problem on the spot.
If you were to implement that practise into your existing policy, I'm sure a lot of webmasters would feel much better about things here, and hopefully other sponsors will take a cue from you Alisson, and from Lensman too.
Thanks,