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Old 06-20-2002, 09:33 AM  
JFPdude
Confirmed User
 
Join Date: Jan 2002
Location: Mountains of Western North Carolina.
Posts: 4,027
Quote:
Originally posted by Allison
Seems this thread is turning into more of an APIC bashing, but I just wanted to quickly respond to a few people who posted earlier and seemed to not see my remark about TopBuck's policy or not understand.

TopBucks policy is to respond to APIC's complaint by <b>temporarily deactivating</b> the webmaster's account (not terminating) and contacting the webmaster with the option to either provide license info or to remove the pictures. We work with the webmaster to get the issue resolved and then reactivate the account with <b>ABSOLUTELY NO LOSS OF SALES/CLICK DATA</b> for the webmaster

By taking this action it is much more likely that the webmaster will respond and work with us on fixing the problem. Kristin's original email was unclear about our policy and we do admit that and will make sure our policy is completely clear in the future.

Thanks,

~Alli

Allison excuse me but TopBucks first response should be to see if APIC contacted that webmaster ... or is TopBucks an enforcer for APIC.

Thats like me calling someones boss complaining they didn't pay me. Which BTW is an illegal practice.

You may want to check laws on your policy also Allison they can land your company in a law suit if someone is disabled wrongfully and he can prove a sales loss due to it.

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