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Originally Posted by shermsshack
OK guys....
I have a fiance that feels safer with an alarm. No it will not be a silent alarm, and yes it does help insurance premiums. Don't worry about whether or not I have guns to protect myself, because that's not an issue.
All I'm asking is whether or not people can recommend a reliable company? We have used ADT in the past and their response time was immediate... So immediate that within 2 minutes of the alarm going off, there were police at my house. As long as the alarm is sent to a police station/fire station, I'm about 2 blocks away from fire and 5 blocks away from police.
I'm unhappy with their professionalism at this time though, and I'd rather not pay $800 to install an alarm when their staff can't even get here in time. I hope this makes sense.
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They (ADT) just call the police/fire/ambulance when the alarm is triggered, same with any company really.
The install staff and the monitoring stations are entirely different.