Originally Posted by kingdom7

Gregor,

We apologize for the error and we removed the set within 10 minutes of your calling our office to let us know about the mistake this morning.

As I previously explained to you, we work on our updates months in advance and that shoot had already been processed and so we had to manually pull the sets from the update system. One of our employees missed on of the 15 sets we had purchased and we are sorry for this mistake.

However, to imply that we are not 2257 compliant on that set is simply not correct. Once a shoot has been paid for and entered into our system we make 3 copies of the paperwork and keep copies of the next 7 years even though we may return the originals. This shoot falls into that category.

Once again we apologize for the mistake.



Kim Nielsen
CEO Kingdom WWW Operations, Inc.

Originally Posted by AaronM

ATK requires all 2257 docs prior to paying you. You claim you were paid, then purchased the sets back.....You say they then sent you the release back. BFD......They probably have multiple copies of everything anyway....In fact, I know they do.