We want to notify our CCBill Client base, that this morning, Thursday June 2, 2005 at approximately 10:40 am (Arizona Time) the CCBill network went under another high level DDOS attack, which is being directed at our processing systems including our CCBill Sign up pages, our transactional processing, and our System5: Web Admin client reporting and account management.
Please rest assured that our Networks, Security and Product Teams are aggressively working to combat this issue, and eventually mitigate this attack. And we will notify this board as soon as we have returned our processing to a 100% level, and our networks are running at normal performance levels.
If you have any questions or concerns regarding this issue, our Client Support Team is available 24 hours a day, 7 days a week at
[email protected] or Toll-free at 800.510.2859.
Please know that as your billing provider, we truly appreciate your patience during this unfortunate occurrence, and value your business.
Many thanks!
David Salonic