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I reccomend getting your own made.
Find a programmer with a PROVEN trackrecord - end if you can get to talk to some of the people he have worked with, its even better. I have also had a programmer leave before he was done.. set us back almost 2 month, since we had to find another programmer, get him up to speed, and rewrite the rest.
Before you get a programmer (freelancer or outsourced) make sure you have all the details in writing, or else you might be fucked. Make sure everything is descriped. The flow, functions and design
Buying a premade software makes you compromice most of the times
That is what I would reccomend, based on what I have tryed myself
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