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Originally Posted by WiredGuy
He has tried in the past to try and get them to reply to my inquiries. I guess you need his kind of volume to warrant any attention from them.
WG
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I think they are just understaffed. I was never pushing his volume but I could call or email and get a response until recently. The only other time I remember having trouble getting someone on their end was when they were working on getting 1099's out. I can't even get an ICQ response now. :/