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precise · 05-20-2005, 12:42 AM

Got a letter from a customer complaining Ibill rebills began costing him extra $10 since GKard (see letter below).
Does anyone have similar observations?

Sent: Thursday, May 19, 2005 11:18 AM
Subject: GKARD/GKBILL CASH ADVANCE (member #373)

> Just writing to explain reason for requesting cacelation of my membership.
>
> Seems your new billing company codes it's charges as "CASH ADVANCE" and not just as regular charge. Or perhaps it is my bank that feels necessary to interpret any charge from GKBILL in that manor (they add $10 fee for each charge from GKBILL). Anyway after being member for more years than I can remember I am canceling due to this fact.
>
> You might want to consider alternate company for billing.
> At that point I might consider renewing.
>
> Sincerely,

05-20-2005, 12:42 AM
precise Registered User Join Date: May 2005 Location: Germany Posts: 95	Ibill/GKard charges/costs customer extra $10? Got a letter from a customer complaining Ibill rebills began costing him extra $10 since GKard (see letter below). Does anyone have similar observations? Sent: Thursday, May 19, 2005 11:18 AM Subject: GKARD/GKBILL CASH ADVANCE (member #373) > Just writing to explain reason for requesting cacelation of my membership. > > Seems your new billing company codes it's charges as "CASH ADVANCE" and not just as regular charge. Or perhaps it is my bank that feels necessary to interpret any charge from GKBILL in that manor (they add $10 fee for each charge from GKBILL). Anyway after being member for more years than I can remember I am canceling due to this fact. > > You might want to consider alternate company for billing. > At that point I might consider renewing. > > Sincerely,