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Originally Posted by Juicy D. Links
Why are you with them if I may ask?
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Man they used to be ironclad. Not anymore. That big outage last month? All my servers were down for several hours. They just gave me the run around about proration, saying I need to provide the EXACT ips and EXACT downtimes. Hell their entire network was down so I figured they knew it and would not give me a hard time over this. No proration for me. I understand hosts have problems and do go down from time to time. but to fight tooth and nail over a guarantee they give jsut puts salt in the wound.