View Single Post
Old 06-10-2002, 12:27 PM  
B40
Confirmed User
 
Join Date: Jul 2001
Posts: 7,020
Quote:
Originally posted by Houdini
I've had an account with them since they started a few years ago. I've conducted over 1000 transactions and not ONCE have I had a single problem. A company isn't going to lock your account for just having money in it. Think about it. B40, give us some details. Tell us why YOU think your account is locked.
Details?

My a/c has been restricted twice now.

FIRST TIME:

My cc was used for fraud, some internet place was making charges on it and I didn't change it from my PP info, so when I tried using PayPal to buy something but didn't have enough funds in my account, they tried charging my cc, of course it was cancelled...but since the charge didn't go through and the card was cancelled they restricted my account.

I have no problems with this, it protects the sellers from cc fraud, however, after I faxed in the documentation (letter from VISA saying my card was used in fraud, driver's license, and current cc statment) it took them about 3 weeks or 15 business days to unrestrict my account. While the automatic email they send out after they receive your fax states the review process takes 3-5 days. I guess they're swamped with all the different a/c restriction cases.

SECOND TIME:

My a/c is restricted and I have no idea why. I call them up and they said somebody was fucking with it or something. No transactions were placed though, but they got me to change my password, and questions. I was happy with this, it helps protect against fraud, and it only took 2 days, although I'm sure it would of taken a lot longer had I not called them twice.

If you read some of the horror stories on www.paypalwarning.com it makes you think twice.
__________________
B40 is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote