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Sounds like it's a disgruntled manager and his girlfriend setting up a scam or you and an old high school buddy and his girlfriend that ain't a "top this or that" who's come up with this bright idea.
Expect the "we'll testify in your behalf that the offence was committed" if you'll give us a % of the settlement if it's just them communication.
Expect guys in dark uniforms knocking on your door if you were part of the plan.
Any store manager would have fired the girl on the spot - apologized to you and offered you anything you wanted free of charge. Any decent customer would have accepted the apology - especially since you didn't actually hear what she had said, been satisfied the offender was fired and wouldn't be someone you'd have to deal with again at that place of business again and ordered an extra large whatever since it was free and that would be the end of it.
Coffee ain't the only thing I smell in the air on this one.
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