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Originally Posted by BlueWire
You obviously have seen ours 
Ours is Flashcom-based and very comprehensive ...hit me up for demo  |
we currently have over 225 employees working in our two offices and i have been in this biz since 97, so believe me when i say i don't need some newbies idea of what i need ;)
no matter how cool you think what you have is... you are too naive to know that it is innadequate in every way, shape and form. just because you got some programmers to create a video chat system that can bill for minutes and count down to zero, doesn't mean you know anything about the business.
I have been there plenty of times and i have tried almost every piece of video software that has ever been made as well as at least half a dozen "turn key" systems which always turn out to be a joke. in the end, you will always be at the mercy of someones buggy piece of shit software that is innadequate, never updated and has piss poor support.
what do you offer....? spam away about your knowledge your software and experience.
what about YOUR customer support? is it 24/7? what happens when your buggy, unstable software crashes at 1am on Friday and you are not online until monday? in fact, how soon can you answer any customer support issue? in minutes? seconds? days? Everyone promises great customer support and it is almost always a lie and costs the customer money.
how do you manage billing? billing through your own merchant account and multiple IPSP's? how do you manage fraud? how do you manage/track/ban fruadulent users? what about model stats? quality control? site stats? sales stats? user stats? video server stats? trouble ticket/customer support system for users? Can you manage all the computers remotely (video quality, frame rates)? I am sure you could go on for days about how you have it all figured out being a web designer and all... so please let us know about your software.