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Old 05-07-2005, 02:17 PM  
Wiggles
Too lazy to set a custom title
 
Join Date: May 2004
Posts: 14,423
Quote:
Originally Posted by SmokeyTheBear
Thats nice but thats not whats going to happen for everyone/anyone..

Infact this might even cause a few people problems..

Like lets say your out of town at a webmaster event , and you call to get you limit increased .

Heres what might happen.

"Sorry sir we cannot increase your limit without a secondary verification of documents sir "

"Ok well i'm out of town at a webmaster event so i dont have those documents handy i guess it will have to wait till i get back home thanks.

" Sorry we couldn't help you sir have a great day from epassporte"

Then you go to an atm and find you have no available funds , so you login to epassporte using a computer and find out your account is blocked.. so you call back epassporte.

" Hi i just called a few minutes ago to have my limit increased , and now my account has been blocked and i cant get ANY amount of money out "

"hmm thats strange , the people who you need to contact is accounts verification and send them the verification documents requested in the email we sent to you , and they arent in the office because its the weekend, perhaps if you send them an email"

"well i could do that but i'm not at my home computer , as i mentioned before i am out of town at a webmaster event and was only looking to increase my limit"

"sorry we cant help you sir , you need to speak to accounts verification risk management for that"

second call back next day.

"hey i need you guys to get my account turned back on for some domain renewals that will be going through tomorrow, i'm out of town and can't get the documents sent until i get home , i have thousands of dollars in my account , more than enough to cover the few transactions that total less than $100"

"sorry sir we can't do anything until you send in the requested documents"

"I dont get why you have to verify who i am for charges that are already on my account to get my own money back "

" i dont make the rules sir "

"thanks for you help"

domains dropped.
did you just make up that scenario, or are you basing it on anything?
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