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I just checked out ISPrime's page. For five dollars more per month I have two and one half times the bandwidth and seven and one half times the storgage.
Outside of the billing department not getting their act together and support being on the slow side I am contented with the the service for the price.
I am concerned about not receiving a bill, at all for this month. I will E-mail them again today. To billing, to sales, and turn in a trouble ticket.
I am sure that this problem will be worked out, but it is possible, because of lack of communication, my site may be temporarily shut down. I do not know how many people they have employed but whoever works in billing needs to be replaced.
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