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NETbilling · 06-04-2002, 11:48 PM

Hi,

Our merchants set their own level of fraud scrubbing for their sites so you will never see us on a "scrub too hard" list. 3rd party processors are protecting thier own merchant accounts and must scrub how they feel necessary to keep their chargeback thresholds below acceptable levels. It is simply part of doing business. The problem comes into play when a company scrubs the same for low chargeback sites as they do for high chargeback sites. Most of the processors that we are all familiar with do what they need to do to stay in business..... can't blame them for that. Visa and Mastercard are a bitch and are what we as processors constantly battle to keep our merchants happy and profitable.

Mitch

06-04-2002, 11:48 PM
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,597	Hi, Our merchants set their own level of fraud scrubbing for their sites so you will never see us on a "scrub too hard" list. 3rd party processors are protecting thier own merchant accounts and must scrub how they feel necessary to keep their chargeback thresholds below acceptable levels. It is simply part of doing business. The problem comes into play when a company scrubs the same for low chargeback sites as they do for high chargeback sites. Most of the processors that we are all familiar with do what they need to do to stay in business..... can't blame them for that. Visa and Mastercard are a bitch and are what we as processors constantly battle to keep our merchants happy and profitable. Mitch __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!