Quote:
Originally posted by quiet
i would never take that as an answer. though i've had nothing but great custg serv from ibill (i've known my current rep for years)...
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K, let me learn a bit here. I've gotten an unsatisfactory answer back from Kevin. How should I reply to let him know that this is an issue that requires a more "hands on" approach?
I mean, should I ask for the e-mail address of the tech that is looking into it, an estimated time to wait before the matter is taken care of, or what?
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