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I had a big problem with BofA a few days ago as well (you may remember the thread "Fuck Bank of America"). While I still agree that BofA sucks ass, I have to say that when I went in and talked to a Personal Banker she really took care of me. If you happen to get lucky and talk to the right person (IN PERSON - over the phone they can't / won't do anything) they will seriously help you out.
Also, tell her that you'd like to signup for a BofA credit card while you are there and they will be ten times as good to you.
Good luck man.
-Phil
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