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Originally Posted by baddog
It was resolved Monday afternoon.
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Then I'm pretty sure it's the person I'm thinking it is which I mentioned about their hard drive being full. Not a problem with our software but we got on their server and helped them find the issue.
This person also told me they just found out about the problem monday afternoon although it had been happening over the weekend so no ticket was put in becuase they didn't know about the issue.
This definately warrants starting a thread about how our support sucks. Way to go!