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I have said this for years. We are a North American based company however we have staff that work around the clock. Not that we demand it it's just how we are. We are passionate.
All staff members are constaly checking our icq's, email and cell phone. I cant agree with Baddog more how important it is to have 24/7 support.
I can admit in the less busy hours at 5 am there may be some delay with replies we all may happen to sleep at the same time highly unlikey but feasible. So am I lying whne we say we have 24/7 support? I can assure you between the hours of 9 am and 9 pm you will get a reply.
anyways.....
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Derek *Dwreck* Smout
Program Manager
Icq 165976549 Skype derekthomassmout
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