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Originally Posted by PBucksJohn
Baddog,
Which client of ours are you referring to that was down that we were not there to support? We have a ticket system which is monitored closely all hours of the day and all severe issues are tended to very quickly.
Don't beat around the bush with vague accusations and what not. What is your issue?
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The program owner is aware of this thread, if he wants to speak up, he will. I don't want to bring any negativity to his program.
I will be honest, I like a lot of features offered by NATS, but it was a drag when I discovered his join page was down, and there was nothing that could be done about it besides him submitting a ticket, but waiting until Monday for anything to be done about it.