Originally Posted by Halcyon

Yep. And if your original email had errors, you will never recieve the info you need to cancel. And you can't have it resent. And they won't give it to you via email.

Luckily, after being on hold for 40 min, I got through and was able to cancel. Whew! So, except for the fact I got charged for a full month (my trial was over by the time this was resolved) all is well.