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Originally Posted by Juicy D. Links
Guys with issues were you on dedicated boxes or Virtual? Just curious
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I had a virtual account and their service was very prompt but a screw up never got fixed (or addressed reasonably) so I left. If you get a dedicated I'm sure they kiss you ass (as they should along with any other host offering managed solutions) but if you have a virtual account I don't think the quality of service is the same.
This is all speculation though and I don't want to paint a negative picture about the company and would also be interested in hearing more stories of successes or failures and whether or not you had a virtual or dedicated account.