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Server Matrix downtime prorations?
So I put in a ticket to get prorations for downtime from when their entire network was down a couple weeks ago. They replied that I need the exact times and ips? What a fucking joke. They know DAMNED well when my servers were down. Many times my servers go down and I do not bother them with trying to get prorations, but if they want to be asses then I will ask for a credit everytime a server burps. Does anyone have the exact date and times when their network was down this month?
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