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He shouldn't have to fix the script. It's a bug in PHP, which isn't his fault, and he wouldn't be having a problem if his host didn't have so many sites clustered on a single server.
The real problem is that the host has too many people on one machine and they're pushing the normal limits of open files.
If I were you I'd ask about either a dedicated machine or semi-dedicated where the number of clients is limited to a small number and you won't run into the same problems.
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