Apparently the CEO of Verison thinks the customer expects too much and also thinks certian advances are not possible
Fuck these big corperations, hit em where it hurts. The customer is NOTHING now.
Verizon Chairman and CEO Ivan Seidenberg:
"Why in the world would you think your (cell) phone would work in your house?" he asked. "The customer has come to expect so much. They want it to work in the elevator, they want it to work in the basement."
Full story
http://www.sptimes.com/2005/04/19/Bu...coffs_at.shtml