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Originally Posted by bdjuf
they didn't charge me anything...
it was actually supposed to be fixed for me for free... which makes the situation a little more complicated
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I would make them pay for it in full.
Hire a lawyer to write them a letter stating what you want done. If not you will take them to court as well as charge them all court fee's + the money for a new laptop.
They would be stupid to let that goto court
As stated above you can also handle it yourself in small claims. Ive represented myself in 3-4 different cases and never had any problems(although I did sometimes seek legal advice from lawyers).