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And therein lies the problem. You can't see my problem, and don't know what my question is for them. I know the best way for me to get this sorted is to get someone on IM that knows what they are on about (not someone monkey paid to answer phones). I don't want to talk to the CEO, and I don't want to talk to you. I asked a simple question, and anyone who has a simple answer that matches feel free to respond.
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