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there are two sides -or more- to everything, when I read your side I read "Outsourcing is OK as long as I'm your middleman". Personally, I think outsourcing is great... if you find the right source. We trust in somebody who's doing 100% of our promo work and then some galleries promoting other sponsors. I know I can leave this guy and his team alone, but I don't. They've minor language glitches I can live with, but still I prefer the glitches to be solved. Never had a problem like Lens had and I chose to pay them a little more with one condition: they work for us and nobody else in adult. Period.
I agree the adult outsourcing companies are crap, most of them if not all (talking design wise). I tried 2 of them before my current solution, one of them the one Lens used. But not because of the reasons you mentioned, but because they were just a bunch of people doing million tasks a day, the result is poor, non creative, lousy jobs put in a way I could tell they just wanted to finish it and run away to their homes. In other words: over explotation. I'm very happy saving 25%, why the hell would I need to save 50% when I know that in exchange my business will be hurt? That's the way the outsourcing company management works, and that's why it's just a matter of time when are they going to disappear, as we have seen.
Sometimes, Capitalism 101 has to be merged with Common Sense 101
Just my 2 euros
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