I just cancelled my coolness.com pay account. These guys have not fixed a directory creation error that I started getting about two months ago.
After repeated e-mails to support they reassured me that they would fix the problem, it still remains.
Here is the last replay on April 30th, keep in mind that this is about my 3rd attempt and getting help over the months and the subject is "Support, where are you?" At one point they stated that it was fixed, yeah... right.
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hmm.. okay.. I am looking into it.
sorry for the delay.
Ray
-----Original Message-----
From: Nelson Nieves [mailto:
[email protected]]
Sent: Tuesday, April 30, 2002 3:42 PM
To:
[email protected]
Subject: Re: Support, where are you?
Importance: High
I still can't create folders.
----- Original Message -----
From: <
[email protected]>
To: "Nelson Nieves" <
[email protected]>
Sent: Monday, April 29, 2002 10:18 AM
Subject: RE: Support, where are you?
> fixed
>
> -----Original Message-----
> From: Nelson Nieves [mailto:
[email protected]]
> Sent: Monday, April 29, 2002 7:11 AM
> To:
[email protected]
> Subject: Support, where are you?
> Importance: High
>
>
> I am on your pay service, how about some support?
>
> I have e-mailed several times. I can't create directories. Where are you?
> Please fix this.