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Originally Posted by Alex From San Diego
What makes you think we didn't point it out? We would be ignorant to have not pointed it out.
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I've had times where i had an issue and they said they would look into it and if it wasnt looked into I was on the phone screaming to john or charlie. did you do the same? This is a simple post back error or a misconfig. Thats why you have to check all your billers and compare that to nats. Then if you find a discrepancy bring it up to them. I dont see what the big deal is here. Granted it's a pain in the ass for you, but everyone is going to get paid, right? This wasnt done intentionally or with motive right? Nats had no motive to do this. Did they benefit or take any money from this? Did you benefit or take any money? NO. It's just a simple post back error. If this was done out of malice there would be motive... There is no motive.
Duke