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Originally Posted by SmokeyTheBear
I dont think anyone is insinuating NATS is doing anything intentionally or that they would help anyone do anything like this.
The problem is if your affiliates arent getting paid , they will move on to more lucrative sponsors.
Unless a sponsor is on the ball they arent going to notice , because glitches like this mean the sponsor gets MORE money and the affiliates LESS, so everything appears better until your affiliate base starts leaving for better ratio's.
If the problem isn't addressed what else can you do really but switch software.
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You are exactly correct Smokey which is why we had to make a switch. When a large portion of the day is spent on problem solving tracking issues, password management issues etc...all related to your software, the core of your business suffers to include affiliates. You end up scrambling and doing additional work that shouldn't be necessary in the first place. You have to have a comfort level with whatever software you use and our comfort level or confidence was just not there any longer hence the switch.