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We are not accusing NATS of intentionally shaving so lets get that clear.
We are simply stating back to original statement that tracking issues were an issue for us among a few other things. There was not a fix for this so we had to switch to another check processor. I have nothing bad either to say about the other check processor, we just wanted to use EC as our primary for check processing.
If a company says they support a specific biller then they should honor that and not just have it up on their site and when you are live find out they really don't. It sucks to have to make a business decision based on software restrictions.
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We are what we repeatedly do.-Aristotle
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