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Originally Posted by webair
I think I said if its our fault we would be more than happy to assist as always...look we host thousands of sites granted not everyone is going to be 100% happy for whatever reason, ususlly seems to be the $9.95 virtual that bitches the most in my experience. My issue lies with the fact that all anyone has to do is pick up thee phone and call and we are always there to help. Check my aim and icq away message it contains my personal cell there as well. We really could'nt be more accessable.
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As one of the $119 dedicated "bitches" can you explain to me why it took 2 months of phone calls, support tickets, ICQ messages, and finally a response to your "how's our service" email to get GD installed?
Can you tell me why I got a snotty response from your billing department when I finally asked to be cancelled? Why I got charged for another month?