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My laptop story.. (problems)
So I Bought a laptop off ebay
and 2 months after I got it, the connection inside the laptop that connects to the power output breaks (so I can no longer charge my laptop)
my friends dad owns an electric company, and he tells me that he will be able to fix it for me.
I give it to him ,and after about 1 month, he tells me that the problem was fixes but in the process, they damaged the cable of the mousepad on the laptop.
Since then, it's been about 4 months of "we are working on it", "we ordered the cable", "the cable we ordered was the wrong one", "we are looking into it", and so on
now I want my laptop to be fixed, so I send them a letter with registered mail, giving them 10 days to fix my laptop, or refund me the price of the laptop, or else I will file a complaint and take them to court over it.
and 10 business days have passed...
now I have 2 options, either (after 6 months of waiting), I can go and pick up my damaged laptop from their offices, and try to find someone else to fix/replace the mousepad cable, or I can file a complaint and wait another few months for it all to go through...
so to recap, it all started off as my friend doing me a favour, and now I haven't been without a laptop for about 6 months...
what should I do?
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