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Originally Posted by webair
This post is completely ridiculous not to mention one sided...we cater to every client the same. It's not my fault if people don't know that we offer 24/7 live support chat
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Lies. You do not offer 24/7 live support via chat.
And when there IS someone in there, you have to wait 1 hour in line before someone answers you, and when they do, they barely speak english or know basic server management.