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This post is completely ridiculous not to mention one sided...we cater to every client the same. It's not my fault if people don't know that we offer 24/7 live support chat and/or toll free phone support as stated every new account setup e-mail and everywhere else on webair.com. If you have an issue pick up the phone and call in THERE IS ALWAYS SOMEONE THERE TO HELP YOU!
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Wrong Mike. If you want to discuss this, you have the ICQ. I am not going back and forth on a messageboard. I have my logs to YOU directly never answered. Also trouble tickets, and response time when I heard back, and I can guarentee your that none are time stamped within 30 minutes. Maybe 24 hours, as they state repeatedly in their e-mails.
This can go round and round.
You're wrong, you have the ICQ. I have your company's e-mails, response times, and ticket numbers. We can post them all and show this is not the case if you would like.
I do not want free service of any kind. I want you to fix the fuck ups.
I am sure that the down time the other days affecting multiple webmasters on this board was all our error as well. Arguement holds no water.
Fix these problems.
