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Originally Posted by Barefootsies
This about sums it up.
They have some good points, but in the past 30 days one of my site's has been offline completely for who knows how long before I had to opened a trouble ticket because you can't reach anybody. I've had times where you can't get anyone on the phone, live chat, or smoke signal. The 12-2am whole website crashes every night because they do a back up, upgrade, or something was a real treat, especially when you have bought a bunch of traffic, and people can't access jack shit for 2-3 hours, and you can't log into the site.
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god, you sound like me....this is exactly what happened to me when I tried them..it was ALWAYS down, and I could never get anyone for support, i tried email, phone, web etc....and all they would give me for compensation is another month free...with all my troubles I had the chance not to pay for hosting for somewhere near 4 months, but with only hosting with them for 3 weeks I could not let that happen cause I was down A LOT...13 hours at one time
glad I found a real host that knows what the fuck they are doing