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Originally Posted by JOKEREMPIRE
I guess that was not his point.
Would a surfer email you and go thru the hassle of getting his specific card "whitelisted" because it's fine and maybe just from a bank you had a few CB's from?
Scrubbing is all good and necessary, but imho CCbill is doing it way too hard.
But not that this is any news.  |
Joker, as with any processing company, we only decline cards when we believe that there is a valid reason to not accept the transaction, remember that our fee is a % of what we process, and declines cost us $. You will be very hard pressed to name a processing company that accepts every single transaction attempted.
I wanted to check out the decline reason and get on the same page with him with why it was declined, as a professional courtesy?
Imho, making a general judgment on the scrubbing techniques of a processing company off of one or two attempts from one consumer is similar to making a judgment on a website during a server reboot?we do accept thousands of transactions every hour
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