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Originally Posted by JulianSosa
Where does it go to the spam folder? I would contact them about this. That is not a good thing and on that note I understand your frustration.
Is it anything you added to the message template maybe that is causeing it?
I would definatly call them and talk to them about this. Its in big hips best interest to get the mail through right. More confirms = more you pay them  |
No just that standard verification / welcome mail gets filtered out by at least 1 spam filter, mine. Im using cloudmark and im pretty sure they use the same blacklists and most big spam filters out there.