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Originally Posted by Franck
Ya youre right. I'll just stick with it.
Still it bugs me that if theyre whitelisted everywhere, why does their confirm mail goes straight to the spam folder? Someone obviously blacklisted them somewhere.
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Where does it go to the spam folder? I would contact them about this. That is not a good thing and on that note I understand your frustration.
Is it anything you added to the message template maybe that is causeing it?
I would definatly call them and talk to them about this. Its in big hips best interest to get the mail through right. More confirms = more you pay them
