So for the past week I haven't been able to type well because I had to use a new keyboard... the one on my laptop just crapped out on me.
SO I called Dell and they said they'd have a guy here in 24hrs. I thought "great"
Well 24hrs later I get a call from the receptionist that I have a package. In it is my new Keyboard, an instruction booklet (with hand written notes no less !)
a screwdriver and a black pick to pull the keyboard out with and not hurt my fingers doing it by hand.
It took me 5 min total, I felt like i accomplished something and It works better than the original one !
Best of all it had a note on blue paper appologizing for not being able to come do it themselves and thanking me for choosing Dell.
I now completely support this company. Mr. Dell hit me up
