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Originally Posted by JMScore
Bingo. The most important x-sell peice is cancelling those who do not log in (especially prechecks). However, I'd still recommend paid trials as the transaction is factored into your chargeback ratio; while free are not.
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wow, I didnt know that. So on a free trial is not counted as a tranasction, but if the customer chargesback once the free trial become a full membership, the chargeback counts towards you. Is this right?