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since Sagi & Jack our out of the office, I wanted to clarify a few items brought up on this thread
1. The 'chargeback' column you're referring to includes refunds, credits and adjustments. We pride ourselves on excellent customer service and sometimes that means issuing a partial or complete refund to the customer.
2. The percentage deduction of the chargeback/credit is determined by the percentage earned on the date of the order, not the chargeback/credit
3. AFF's chargeback rate is actually one of the lowest in the industry. Banks wouldn't do business with us otherwise.
Please feel free to ICQ me at 215446267 for specific account questions.
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