Ok,Here is the deal
I have just set up
www.LiveXXXsupport.com a great tool for all types of sites.
The reason l set it up was after putting live chat support on my store and in my adult site members area,sales increased by about 25-30 percent,and customer rebills seem to be more steady as most problems get solved instantly online.
The system works like this..the surfer or member clicks the live support button banner located throughout the site and a simple chat box appears asking him what assistance he needs. Its like having real 24 hr customer service staff on your site,also upsells can be mentioned in the chat (virtual salesman) and other ideas such as customer surveys could be carried out..the list of possibilities is endless.
The only problem predicted to use this tool would be the cost of employing staff so l set up 2 call centres (canada/usa) that will staff the system ..all the webmaster as to do is provide us with thier program details.. answers to simple questions etc so our operators will be able to respond in a accurate manner.
In view of the fact that this system can increases sale,s by up to 30 % and reduces chargebacks all for only a rate of $25 a week upwards(depending on the traffic) l thought webmasters would be crawling all over it.............but it seems not.
So what do l do ???? maybe my marketing sucks ??? In that case l would be interested in any comments or ideas including paid for services..... and would be open to the possibilty of a major promoter having a stake in the business in return for the exposure.
Thanks in advance for any comments/ideas/ anyone may have to help .