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Its not a lie, it is what we pay for. We pay for Cogent with Level3 Backup. We have not had any network problems this year and things have been solid. This screw up was on the part of our network provider that manages the BGP.
We used to manage our own BGP, but it was better to outsource it. Part of what we do to keep the costs down. So if you have been on our network this year, you'd know that we have been solid. This was an event out of my control.
Downtime sucks, I agree. If we where always down, we'd have no customers. I did what I could this morning, answered my 100 ICQ windows, made phone calls, bitched, complained, and watched it get fixed. I am glad it is up and I'll continue to look at this issue as to why we did not stay online.
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