This is my point of view....
These guys have told to many stories period. I have been going in and cancelling and refunding ever single rebill I have with them. The only money I think US clients will see is the firstdata holdback, only because FirstData is sending that.
I dont see any reason to bother trying to figure out what they are doing, no matter what they lie. They expect everyone will not dare do anything for fear of losing rebills but the rebills you have with Ibill are useless
Go cancel and refund them all and its time for YOU to ,
move forward Awayfrom ibill