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a few things to check offhand.
1. make sure flash is seated fulling back into the stop
2. clean contacts on both flash head and camera with pencil eraser
3. the flash contact should have the ability to fire regardless of camera setting---(it should be able to trigger a strobe or infrared accessory and not have to be on "flash" setting)
4. substitute different flash strobes
5. check if wired flash will work
if all this fails i think it's a malfunction in camera and a warranty repair.
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